Return Policy
Return Policy
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original packaging
- Returns must meet supplier condition requirements
Return Costs
- Customers are responsible for return shipping costs
- A 20% restocking fee may apply
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 30 days
- Provide photos or video evidence
A replacement, refund, or store credit will be issued as appropriate.
How to Start a Return
Please contact us at info@yourstore.com to request return instructions.
Returned items must be shipped within 15 days of approval.
Non-Returnable Items
Some items may be marked as final sale or non-returnable due to size, weight, or supplier restrictions.
Garden design consultations and digital services are non-refundable.