Return Policy

Return Policy

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unused and in original packaging
  • Returns must meet supplier condition requirements

Return Costs

  • Customers are responsible for return shipping costs
  • A 20% restocking fee may apply

Damaged or Defective Items
If your order arrives damaged, defective, or incorrect:

  • Contact us within 30 days
  • Provide photos or video evidence

A replacement, refund, or store credit will be issued as appropriate.

How to Start a Return
Please contact us at info@yourstore.com to request return instructions.

Returned items must be shipped within 15 days of approval.

Non-Returnable Items
Some items may be marked as final sale or non-returnable due to size, weight, or supplier restrictions.

Garden design consultations and digital services are non-refundable.